Mettle Case

 

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Policy

 

Q. How long will it take to receive my order?

A. Please allow 4-6 weeks for delivery since each back pack is meticulously handcrafted and made to order. Certain production times are therefore required.

Q. What if I am not satisfied with my order?

A. We offer a 30 day money back guarantee. If you are not completely satisfied with your purchase, you may return it to us for a refund (less shipping charges). Pay Pal refunds will be given upon receipt of returned merchandise in good condition.

Q. What shipping / packaging methods do you use?

A. Shipping:

  1. We ship via USPS "Express Mail".
  2. Shipping Insurance will be included with the shipping and handling charge.
  • We can ship worldwide - please contact us for International Shipping rates.

Q. What is your preferred  payment method?

A. PayPal is our preferred method of payment. However, if you do not have a PayPal account you can also pay securely using your credit card.